FREQUENTLY ASKED QUESTIONS
Why aren’t prices displayed on your website?
We do have some standard price lists available for items such as carrier bags, tissue paper and ribbon, as well as guide pricing on minimums – please contact our sales team who will be delighted to help and advise you.
What is your minimum order quantity?
Can I order less than 1,000 pieces?
How do I go about ordering something bespoke?
Do you need artwork from me?
How does sampling work?
Most printed and moulded items can be sampled at the cost of the origination (printing plates, cutters and moulds).
On some of our promotional items the cost of sampling is refundable if more than 10,000 pieces are ordered.
Do I have to sample or can I go straight into production?
If you go straight into production you may find yourself having to pay for something that you are not 100% happy with. This could mean a second production run to rectify the things you don’t like. This will lose you time as well as money. Sampling helps you to get the right product first time.
If your order is urgent we can get an email scan of a woven label to you within a week, and then go straight into bulk production from approval of the scan.
Please note UK production is without sampling and from approval of final artwork only.
How long does it take to get bulk to me?
Can you help with holding stock ?
Do you offer credit terms?
We can offer standard credit terms of net 30 days from receipt of goods, subject to status and checks being undertaken by our accounts department.